Shipping:

Free Standard Shipping US$79+ (Excl. CA ZA CL CO)

Orders will go through 2 phases before being delivered.
1.Processing Time:
The amount of time it takes for us to prepare your order for shipment. Our normal processing time for orders is 7-9 business days.This involves the securing of stocks, in some cases, and the checking of product quality.
2.Shipping Time:
The amount of time it takes to receive your order after your order has shipped. Shipping times can vary depending on your location and shipping methods. 
Standard Shipping: 12 - 20 business days  
Express Shipping: 7 - 12 business days 

Delay Note Due to Holidays:
Due to the Chinese New Year holiday, order processing and shipping times may be 10-15 days longer than usual.
We'll work extra hard right after the holiday to get orders out to you! We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

*For items which have stock in warehouse, items will be shipped in 24 hours.

*For some remote areas, it may take up to 20 business days to deliver the parcel.

*If you have any question during this period, please contact us via E-mail: service@hoo-shopping.com.
Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment, please be noted the ESTIMATED DELIVERY TIME on every product page before you order them. 

If your order includes multiple items, they may be shipped in separated date, experience different travel times and will often arrive on different days. If only part of your order is available for immediate shipping, we will send those items first. We will then send the remainder of the order as soon as your items are available. You will NOT be charged extra shipping for this. 

Shipping days do not include weekends or holidays.

Shipping fees are calculated based on package weight and destination when you checkout. We Offer our customer free shipping on orders over $79（some countries and regions not included, Canada, South Africa, Chile and Colombia for example.）

Orders don't shipped to any of the US Territories including Hawaii, Alaska, Puerto Rico, Guam, Northern Mariana Island or APO and FPO military addresses.

We are not responsible for any delays in delivery due to destination issues, such as failing to provide a complete and correct shipping address or not being present at the address to sign and receive the package.

Here at hoo-shopping, we make the utmost effort to get orders delivered on time as promised. However, we cannot provide shipping refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.

Note for taxes:
For most of the countries, our customers do not need to pay for importing fees, duties or VAT (Valued Additional Tax). However, for some limited countries (especially Germany, Italy, UK and Canada, etc.) customer may need to pay duties or VAT according to your countries' levying rules. 

Kind Reminder:
-Any addresses on the parcel are not approved as the return address 
-Return packages should be authorized. 
-Any return request not authorized by the customer service will not be honored.

Company info:

• Xi'An Shopping Zee Network & Technology Co., Ltd.

• Operation Department Address:

  Room 3007, Building C, Wangzuo International City, Yanta District, Xi'an City, Shaanxi Province (Not For Return)

• EMAIL: service@hoo-shopping.com